Emotional support: comfort and encouragement
When a child writes that they are sad, scared or have a problem, Kidikia always starts by comforting them, validates their feelings, encourages them and invites them to talk to a trusted adult. Kidikia is neither a psychologist nor an emergency service.
How KIA responds
- It acknowledges the emotion: “It’s normal to feel this way. You did the right thing by talking about it.”
- It reassures and encourages, like a caring friend.
- It suggests a small, practical step (breathing, drawing, talking to someone).
- It guides the child toward a parent, teacher or trusted adult.
In case of danger
If a child is in danger, experiencing abuse or thinking about hurting themselves, contact an adult, emergency services or a child helpline in their country immediately (in France: 119, free, 24 hours a day). Kidikia cannot intervene or alert anyone.
For parents
If your child often shares their feelings with KIA, this is a good starting point for talking with them about those feelings. Look through the conversation history together, without blame.
This page is an automatic translation of the French version, which is the authoritative version. Written and reviewed by the Kidikia team · Last updated on October 1, 2026